Injured on the road in Victoria? Know Your Rights

TAC Lawyers in Bundoora & Epping for Victorian Road Accident Claims

A car accident, motorbike accident, cycling injury or pedestrian accident can turn normal life upside down very quickly. If you were injured on the roads in Victoria and live around Bundoora, Epping, Thomastown, Lalor, Mill Park, Reservoir or surrounding suburbs, you may be entitled to support through the TAC.

  • LIV Accredited Specialist
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lady who has hurt her neck in a car accident in bundoora

Local TAC advice for Bundoora, Epping and Melbourne’s north

Road accidents in Melbourne can happen anywhere: on the school run, heading to work, near Uni Hill, around Epping Plaza, along Plenty Road, Cooper Street, High Street, Dalton Road, the Metropolitan Ring Road or the Hume Freeway.

Wherever it happened, the bigger issue is what happens next.

The TAC system can pay for things like medical treatment, rehabilitation, income support, return to work support and, in some cases, lump sum compensation. But getting the right outcome is not always simple. Forms, medical evidence, insurer decisions, time limits and settlement offers can all affect the final result.

Source: Transport Accident Commission,

What we can and can’t pay for.

That is where specialist advice matters.

We help TAC clients across Bundoora, Epping and nearby suburbs with:

  • lodging TAC claims
  • disputed TAC decisions
  • medical treatment and surgery funding issues
  • income support problems
  • impairment benefit claims
  • serious injury applications
  • common law claims for pain and suffering and loss of earnings
  • second opinions on existing TAC claims

What can you claim through TAC?

If you were injured in a Victorian transport accident, the TAC may help cover your recovery and financial losses. Depending on your circumstances, this can include:

  • ambulance and hospital expenses
  • GP, specialist and surgery costs
  • physiotherapy and rehabilitation
  • medication and medical equipment
  • income support if you cannot work
  • return to work support
  • impairment benefits
  • common law damages where your injury is serious and another person was at fault

A TAC claim is not just about lodging a form. The real value is often in making sure your injuries are properly understood, your medical evidence is complete, and your long-term impact is not underestimated.

No Win, No Fee

We handle TAC claims on a No Win, No Fee basis. That means you do not pay professional legal fees unless your claim is successful. We will explain the fee agreement clearly before you decide whether to proceed.

We're Here to Help

Navigating a TAC claim while recovering from an accident can be stressful and confusing. You don’t have to face the process alone. Our dedicated legal team is ready to evaluate your situation, explain your rights, and outline your best path forward. Take the first step toward securing your rightful compensation with our confidential, no-obligation assessment.

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  • Why speak to a local TAC lawyer

    You do not need a city firm to get strong legal advice. You need the right lawyer, the right strategy, and someone who actually knows your file.


    At Hotchin Gupta Lawyers, our office is based in Bundoora, close to Uni Hill Town Centre and easily accessible for clients across Epping, Mill Park, Thomastown, Lalor, Reservoir, South Morang, Greensborough and surrounding areas.

    You can speak directly with your lawyer from the start. No being passed from person to person. No starting your story again every time you call. No corporate merry-go-round, which is lovely for theme parks and terrible for injury claims.

    Sha Hotchin is the Principal Lawyer of Hotchin Gupta Lawyers and a Law Institute of Victoria Accredited Specialist in Personal Injury Law. She has over 16 years’ experience helping injured Victorians with TAC, WorkCover, Super TPD and other personal injury claims.Sha helps clients understand what their claim is really worth, what evidence is needed, and how to deal with the TAC when decisions are delayed, disputed or unfair.

    Appointments are available in English and Hindi.

    a relaxed picture of sha hotchin

The TAC Lump Sum Compensation Process

  • Free claim check

    We start by understanding what happened, where you are at with the TAC, and whether you may have a claim for further compensation. If you already have a lawyer, we can also provide a confidential second opinion.

  • Stabilisation and medical assessment

    For many lump sum claims, your injuries need to be stable before they can be properly assessed. We guide you through the medical assessment process and make sure the right evidence is obtained.

  • Impairment and serious injury assessment

    You may be entitled to an impairment benefit. If your injury is serious and another person was at fault, you may also be able to pursue a common law claim for pain and suffering and loss of earnings.

  • Negotiation & Settlement

    We prepare your claim carefully, negotiate with the TAC, and push for the best possible outcome. Most TAC claims resolve without trial, but preparation matters. A lot.

TAC claim FAQs for Bundoora and Epping locals

If you have been injured in a transport accident in Victoria—whether as a driver, passenger, pedestrian, motorcyclist, or cyclist—the Transport Accident Commission (TAC) is the government-owned insurer that provides support and compensation.

These points unpack some of the key terms and questions regarding a TAC claim.

12 Months

Failing to lodge your claim within 12 months (or 3 years in special circumstances) can bar you from benefits.

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    No. We help TAC clients across Victoria. But if you live or work around Bundoora, Epping, Mill Park, Lalor, Thomastown, Reservoir, South Morang or nearby suburbs, our Bundoora office gives you a local option for specialist TAC advice.

    You generally have 12 months from the date of the accident, or from when the injury first became evident, to lodge a TAC claim. There can be exceptions, but early advice is important.

    Source: Transport Accident Commission,

    How to make a claim    .

    Yes, in many cases. TAC benefits are available on a no-fault basis for many types of support. If another person was at fault and your injury is serious, you may also be able to pursue a common law damages claim.

    Source: Transport Accident Commission,

    What is a TAC Claim?

    You may be able to challenge the decision. We can review the TAC’s reasons, obtain supporting medical evidence, and advise you on the best way to dispute the decision.

    Yes. We handle TAC claims on a No Win, No Fee basis, so you do not pay professional legal fees unless your claim is successful.

Find Out Where You Stand, Obligation-Free

Speak directly with an Accredited Specialist today to understand your rights, assess your options and take the next step with confidence.

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  • No Win, No Fee

  • Obligation Free

  • English & Hindi

  • fire brigade putting out a fire after a car accident
  • man looking troubled after having a car accident
  • man who has hurt his head in workplace injury

About the author

Sha Hotchin, Principal Lawyer at Hotchin Gupta Lawyers
Sha Hotchin
Principal Lawyer, Hotchin Gupta Lawyers
LIV Accredited Specialist · Personal Injury Law

Sha Hotchin has practised in Victoria since 2010 and has been an Accredited Specialist in Personal Injury Law, accredited by the Law Institute of Victoria, since 2017. She acts exclusively for injured people in WorkCover, TAC and superannuation TPD claims.

Before founding Hotchin Gupta Lawyers she practised at large national plaintiff firms, leading teams of advocates on complex litigation. She advises in English and Hindi, and is proficient in Urdu and Punjabi.

Why clients choose Sha

At Hotchin Gupta Lawyers, Sha’s One Lawyer Promise means you deal directly with the lawyer responsible for your claim. No being passed around, no starting over, and no feeling like just another file number.

More about Sha

Road accidents in Melbourne’s north

Melbourne’s northern corridor carries a lot of traffic through a small number of pressure points. Most of the TAC matters we see from Bundoora and Epping come off the same handful of roads.

  • The Metropolitan Ring Road and its on and off ramps, where merging speeds differ sharply.
  • Plenty Road through Bundoora and Mill Park, including collisions involving the tram corridor.
  • Dalton Road, High Street and Cooper Street in Epping and Thomastown.
  • Grimshaw Street and Bell Street, and the intersections feeding the university and shopping precincts.
  • Car parks and low-speed impacts, which still cause genuine spinal and soft tissue injury.

It does not matter whether you were a driver, a passenger, a motorcyclist, a cyclist or a pedestrian. TAC cover applies to all of them, and it applies regardless of who caused the accident. That last point is the one people most often get wrong, and it stops them lodging a claim they were entitled to make.

If you were injured travelling to or from work, you may have both a TAC claim and a WorkCover claim running at the same time. They interact, and getting that interaction right early affects what you end up with.

Treatment and recovery close to home

A TAC claim is not only about a payment at the end. Once your claim is accepted, the TAC funds reasonable treatment related to the accident, and that treatment usually happens locally.

  • Hospital and emergency care, including at the Northern Hospital in Epping and the Austin in Heidelberg.
  • Surgery, imaging and specialist review where the injury requires it.
  • Physiotherapy, osteopathy and rehabilitation through local providers.
  • Psychological treatment, which is commonly needed after a serious crash and commonly under-claimed.
  • Travel costs to and from approved treatment, which many people never think to claim.

If the TAC refuses to fund treatment your doctor says you need, that refusal is a decision, and decisions can be reviewed. The first step is an internal review. If the refusal stands, the matter can go to the Victorian Civil and Administrative Tribunal, which considers it independently of the TAC.

We act for people across Bundoora, Epping, Mill Park, South Morang, Thomastown, Reservoir, Preston, Heidelberg and Whittlesea. You do not need to travel into the city to run a claim properly.

Related pages

More on how we act for people in Melbourne’s north, what claims cost, and what to do if your claim is already with another firm.